Claim your eCard

1. You will receive an email from eCards@heart.org  with a link inviting you to claim your eCard online. Please make sure  to check your spam or junk folder. This link will direct you to the  Student Profile webpage; please confirm that all information on that  page (First Name, Last Name, Email, Phone Number (if entered for  claiming by SMS), eCard Code, AHA Instructor Name, and Training Center  information) is correct. If it is not, contact your Training Center.
2. Set up your security question and answer. Accept the terms of the site and click “Submit.”
3. Complete  the survey on the course you just completed. Your answers to these  questions will help improve the quality of future AHA training.
4. After you complete the survey, your eCard will display. You can save or print your eCard.
5. Once your eCard has been claimed, you will receive an email notification; please save this confirmation email for your records.
6. Claiming  your eCard is the only way you can show proof of course completion to  your employer. If you need to email your eCard, please see step 5 under  “How to View your Claimed eCard” (link to this answer when building the  page).

1. Visit the eCards Search page at How to Claim and View your American Heart eCard
2. Note: your Training Center must have issued an eCard (not a printed course completion card) in order to claim a card online.
3. Claim your eCard via Email:
4. You  will receive an email from eCards@heart.org with a link inviting you to  claim your eCard online. Please make sure to check your spam or junk  folder. This link will direct you to the Student Profile webpage; please  confirm that all information on that page (First Name, Last Name,  Email, Phone Number (if entered for claiming by SMS), eCard Code, AHA  Instructor Name, and Training Center information) is correct. If it is not, contact your Training Center.
5. Set up your security question and answer. Accept the terms of the site and click “Submit.”
6. Complete  the survey on the course you just completed. Your answers to these  questions will help improve the quality of future AHA training.
7. After you complete the survey, your eCard will display. You can save or print your eCard.
8. Once your eCard has been claimed, you will receive an email notification; please save this confirmation email for your records.
9. Claiming  your eCard is the only way you can show proof of course completion to  your employer. If you need to email your eCard, please see step 5 under  “How to View your Claimed eCard” (link to this answer when building the  page).
10. Claim your eCard via eCards Site:
11. Visit the  eCards Search page. On the “Student” tab, enter your First Name, Last  Name, and Email (ensure this is the email address that was used to sign  up for the course) OR enter your eCard Code at the bottom of the page  (ask your Training Center for this code). Click “Search.”
12. If all  the information was entered correctly, you will be brought to a page  that shows “My eCards.” Look for your eCard that is “Unclaimed” and  follow the steps through the site to claim your card, including setting  up a security question and answer. If your eCard cannot be found,  contact your Training Center to verify your information.
13. Claim your eCard via SMS text:
14. Note:  In order for students to opt-in to this service, an Instructor or  Training Center must FIRST enter the student’s mobile phone number in  the eCards system when issuing an eCard.
15. During or after class, (if your Instructor or Training Center has entered your mobile phone number into the eCard system) opt-in to  claim/view your eCard by texting “eCard” to the number 51736.
16. If  the message is sent correctly per the guidance of your Instructor, you  will receive instructions via text message on how to claim your eCard.
17. If  a you attempt to opt-in and your number is not in the system, you will  receive a message that your phone number was not found.
18. How to View your Claimed eCard
19. Visit  the eCards Search page. On the “Student” tab, enter your First Name,  Last Name, and Email (ensure this is the email address that was used to  sign up for the course) OR enter your eCard Code at the bottom of the  page. Click “Search.”
20. Answer your security question.
21. If  all the information entered is correct, you will be brought to a page  that shows “My eCards.” If your eCard cannot be found, contact your Training Center to verify your information.
22. To download an eCard, select the size you would like (Full or Wallet) where it says, “View eCard.
23. To email an eCard, select “Email Cards,” enter the email address, and click “Email.”
24. How an Employer Can Verify a Student’s Claimed eCard
25. Note: The student must have claimed their eCard in order for an employer to view it.
26. Visit the eCards Search page. On the “Employer” tab, enter the eCard Code (up to 20), and click “Verify.”
27. The next page will show the eCard Status of the inputted code(s).
28. .  On the “Student” tab, enter your First Name, Last Name, and Email  (ensure this is the email address that was used to sign up for the  course) OR enter your eCard Code at the bottom of the page (ask your  Training Center for this code). Click “Search.”

If all the  information was entered correctly, you will be brought to a page that  shows “My eCards.” Look for your eCard that is “Unclaimed” and follow  the steps through the site to claim your card, including setting up a  security question and answer. If your eCard cannot be found, contact  your Training Center to verify your information.

1. During or after class, (if your Instructor or Training Center has entered your mobile phone number into the eCard system) opt-in to claim/view your eCard by texting “eCard” to the number 51736.
2. If  the message is sent correctly per the guidance of your Instructor, you  will receive instructions via text message on how to claim your eCard.
3. If  a you attempt to opt-in and your number is not in the system, you will  receive a message that your phone number was not found.

1. Visit the eCards Search page.  On the “Student” tab, enter your First Name, Last Name, and Email  (ensure this is the email address that was used to sign up for the  course) OR enter your eCard Code at the bottom of the page. Click  “Search.”
2. Answer your security question.
3. If all the  information entered is correct, you will be brought to a page that shows  “My eCards.” If your eCard cannot be found, contact your Training Center to verify your information.
4. To download an eCard, select the size you would like (Full or Wallet) where it says, “View eCard.
5. To email an eCard, select “Email Cards,” enter the email address, and click “Email.”

1. Visit the eCards Search page. On the “Employer” tab, enter the eCard Code (up to 20), and click “Verify.”
2. The next page will show the eCard Status of the inputted code(s).